Refund policy

Return and Refund Policy

At Punjabi by Flavor, we strive to provide our customers with the highest quality food and an exceptional experience. We understand that there may be instances when you are not fully satisfied with the food we deliver. In such cases, we are committed to making every effort to ensure your complete satisfaction.

Returns: We don't accept returns for food delivery orders due to the nature of our service. However, if you are ever not delighted with the food we delivered, please reach out to us and we will do everything possible to make things right. Your satisfaction is our priority, and we will work to resolve any issues promptly.

Cancellations: You have the option to cancel your orders up to 24 hours before the Order Delivery Date. If you decide to cancel your order within this timeframe, we will provide a full refund, including all associated fees. Please note that we are unable to process cancellations or provide refunds for orders canceled within 24 hours of the delivery date.

Refunds: If you qualify for a refund based on our cancellation policy, we will process your refund promptly. Refunds will be issued to the original payment method used for the order. The processing time for refunds may vary depending on your payment provider.

Contact Us: If you have any questions or concerns about our return and refund policy, or if you need assistance with a refund or order-related issue, please don't hesitate to contact our customer support team. We are here to help you and ensure your experience with Punjabi by Flavor is nothing less than delightful.

Please note that this policy is subject to the terms and conditions outlined in our Terms of Service. We recommend reviewing our Terms of Service for additional details regarding cancellations and refunds.